Your Cart

FREE SHIPPING ON ALL ORDERS OVER $25

Frequently Asked Questions

Essential Oils

Aromatherapy is the process of using aromatic natural extracts from plants for health and well-being. The most popular approach to aromatherapy uses essential oils! When used for aromatherapy, essential oils can be applied topically or used aromatically (just to smell). Try our best selling essential oils in your next massage or put a few drops into the air with the help of a diffuser!

The moment you smell a flower, the scent of an orange as you peel it, or the smell of nature as you walk through the woods, your senses catch the aromatic particles in the air. These particles are stored in a plant’s cells, and when they are released we smell them as they evaporate. These aromatic essences can be extracted into a concentrated form which we then refer to as essential oils

Essential oils come from various species of grasses, flowers, fruits, leaves, and trees. The oils are extracted from different plant parts using different methods. You can receive essential oils from the same plants all the way around the world. We’ve found that the best sources for each essential oil often comes from locations where each plant is native to the geography.

An essential oil is “essential” in the sense that it contains the “essence of” the plant and its fragrance, not that it’s “essential” to the plant. They used to be called a plant’s hydrophobic fraction–the part that doesn’t mix with water–or its distilled essence in reference to the extraction method.

Essential oils are named according to what plants they are extracted from. Our essential oils are 100% pure, consisting of only the extracts from their specific plant matter. Fragrance oils are synthetically designed to smell as close to a specific smell as possible. This means while they may have some essence of the original plant, they are not from 100% pure plant matter and may contain isolates, synthetic chemicals, animal compounds, etc.

Our oils are 100% pure and undiluted. This means they can be a little strong for sensitive skin. But they are still totally safe for kids! When using essential oils on children, always dilute with a carrier oil (like Organic Fractionated Coconut Oil).

We don’t suggest you put lots of oil on your skin and then lick it off.. So don’t let your pets either! If you have pets, you can still use our oil topically, but just be careful because some fish and tropical birds are extremely sensitive to essential oils. Essential oils can be applied topically on pets, but consult a veterinarian if you are concerned about using specific oils on your pet.

 Essential oils are natural chemicals extracted from plants. Chemicals may change over time based on storage conditions, heat, water, light or air exposure, etc. These factors can cause oxidation and differences in smell, consistency, color, and potency. Because every single oil is a different set of natural chemical compounds, each ages uniquely. Clove oil becomes darker and richer after extended oxidation, citrus oils smell different after being left in a hot car for days, and some oils like frankincense continue to be found in the tombs of pharaohs with smells and potency comparable to modern day extractions. Some oils even age like cheese or wine, becoming more and more valuable with time. 

If you want your oils to stay just the way they are, we suggest keeping them in cool, dark places with the lids tightly sealed. But don’t stress, we have the Forever Guarantee! If you ever become unhappy with the status of your essential oil, just return it. We got you!

Once the plant matter is harvested, the essential oils are extracted using steam distillation, expression, or supercritical CO2. There are more extraction methods, but these are the only methods that leave you with 100% PURE and all-natural end products. We’ve made sure we only use the BEST extraction methods to get you the best essential oils available. Check out our Plant to Palm page to learn more!

We believe quality matters. Our oils are 100% pure and unadulterated. But don’t just take my word for it, look at the test results! We have all of our products third-party tested for purity and the test results are available on each product page! Because our products are used by customers ranging from aromatherapists to household enthusiasts, we ensure 100% pure, high quality, and ethically sourced essential oils. But it’s not just our single oils, our blends are there too! Scroll down to Testing Reports on ANY product page to see the CoAs, Country of Origin, SDS, or GCMS testing reports!

All over the place! In line with our Plant to Palm initiative, we have made it a point to source our oils from the countries of origin where good, clean soils and pure growing conditions are in place. This is because each plant’s indiginous area usually proves to have prime soil, air, climate, and farming methods for a better crop. If we find an oil from a different source that proves to contain a better melange, quality, and quantity of key constituents we source the better product. Sources for each oil can be found on each product page! Go find out where your oils come from!

Shipping and Returns

 Essential oils are natural chemicals extracted from plants. Chemicals may change over time based on storage conditions, heat, water, light or air exposure, etc. These factors can cause oxidation and differences in smell, consistency, color, and potency. Because every single oil is a different set of natural chemical compounds, each ages uniquely. Clove oil becomes darker and richer after extended oxidation, citrus oils smell different after being left in a hot car for days, and some oils like frankincense continue to be found in the tombs of pharaohs with smells and potency comparable to modern day extractions. Some oils even age like cheese or wine, becoming more and more valuable with time. 

If you want your oils to stay just the way they are, we suggest keeping them in cool, dark places with the lids tightly sealed. But don’t stress, we have the Forever Guarantee! If you ever become unhappy with the status of your essential oil, just return it. We got you!

Once the plant matter is harvested, the essential oils are extracted using steam distillation, expression, or supercritical CO2. There are more extraction methods, but these are the only methods that leave you with 100% PURE and all-natural end products. We’ve made sure we only use the BEST extraction methods to get you the best essential oils available. Check out our Plant to Palm page to learn more!

We believe quality matters. Our oils are 100% pure and unadulterated. But don’t just take my word for it, look at the test results! We have all of our products third-party tested for purity and the test results are available on each product page! Because our products are used by customers ranging from aromatherapists to household enthusiasts, we ensure 100% pure, high quality, and ethically sourced essential oils. But it’s not just our single oils, our blends are there too! Scroll down to Testing Reports on ANY product page to see the CoAs, Country of Origin, SDS, or GCMS testing reports!

All over the place! In line with our Plant to Palm initiative, we have made it a point to source our oils from the countries of origin where good, clean soils and pure growing conditions are in place. This is because each plant’s indiginous area usually proves to have prime soil, air, climate, and farming methods for a better crop. If we find an oil from a different source that proves to contain a better melange, quality, and quantity of key constituents we source the better product. Sources for each oil can be found on each product page! Go find out where your oils come from!

Hemp

Hemp extract comes from industrial hemp. Industrial hemp contains a number of cannabinoids, terpenes, and other compounds that combine together to form hemp extract. 

Cannabinoids might seem like a whole new word, but you’ve got some kicking around your own body! Anandamide, a common endocannabinoid (‘endo” means naturally produced by the body), is the neurotransmitter responsible for the feeling of “runner’s high” that you’ve probably experienced once or twice. Cannabinoids work by targeting the body’s cannabinoid receptors in the brain. Other common cannabinoids are categorized as phytocannabinoids (“phyto” means from plants) and are sometimes referred to by their abbreviations, like THC. 

The body has cannabinoid receptors that make up your endocannabinoid system (ECS). Some research has found the ECS to be involved in the regulation of the nervous system, cardiovascular functions, and the immune system, including brain chemistry balance and pain management centers.

Each hemp extract is different, based on extraction methods and raw materials. See a complete breakdown of the cannabinoids contained in each product on their individual product page. 

Hemp has been used for rope, fibers, clothing, and food for thousands of years. In modern times, the legal aspects of THC caused growers and producers to differentiate between strains of cannabis (the differing DNA of plants that have been bred over time). Some strains are designed for their fibers, some for food, and some for their THC content. Today, the strains of cannabis that are known as industrial hemp have been bred to have an extremely low amount of THC (less than 0.3% THC by dry weight). Industrial hemp strains are used for their nutritional, supplemental, or fiber uses in their respective industries. ALL ProHEMP products are classified as industrial hemp.  

Any strains of cannabis that are found to have more than 0.3% THC are collectively known as marijuana. 

The difference between industrial hemp and cannabis is carefully regulated by each state through testing throughout the growing process. Since there are many different strains of hemp available – each one with different potential uses, industrial hemp growers must carefully combine the right seeds, growing conditions, and harvest time for their application. If at any point in the process of growing industrial hemp the tests show more than 0.3% THC, state regulations usually require the entire field of crops be destroyed.

Only certain parts of the hemp plant contain THC. Hemp seeds or hemp seed oil, for example, do not contain THC or any other cannabinoids. The fibers used to make hemp rope or cloth have no THC. But all current strains of hemp contain THC in their flowers, which is another source of other cannabinoids. By selectively processing hemp extract, it is possible to remove all the THC. THC-free products are made using this type of hemp extract.

Each product is specifically labeled with the amount of hemp per bottle and per serving (if an ingestible supplement). Our products range from 50mg to 3000mg hemp. 

Our customers have found that hemp extract tinctures in oil tend to absorb more slowly, which means that they are processed by the body more slowly and have a longer effect. Hemp extract tinctures that are water-soluble tend to be absorbed significantly faster and have a more potent effect. However, since water-soluble tinctures are absorbed quickly, they also tend to leave the body faster.

THC stands for tetrahydrocannabinol. It is one of 113 possible cannabinoids found in cannabis plants. THC is the main psychoactive constituent found in cannabis and is therefore one of the most discussed and regulated cannabinoids in the hemp world. 

Means that the hemp extract used was taken from plant parts that contain no traceable amounts of THC.

Have Another Question?